Frequently asked questions.
A few helpful details about our services, coverage and what to expect when you contact us.
Where do you work?
We serve all of Campbell County, the North Norris Lake area and selected parts of neighboring counties. Share your property address and we’ll be happy to confirm coverage. See our service area.
When are you available?
Our business hours are Monday–Friday, 7 a.m.–9 p.m. Eastern.
What can True-Grit help with?
We offer vacation-rental property care, repairs and improvements, cleanup and junk removal, and bulk material delivery. Tell us what you have in mind and we’ll help you find the right service.
What kind of vacation-rental support do you provide?
We focus on the physical property with condition checks, photo updates, minor repairs and practical local support while you remain in control of your listing, bookings and guests.
How do I request service or discuss an estimate?
Call 423-406-6001, email us, or submit a request with your location and a short description. We’ll review the details with you and discuss scope, timing and expected cost before work begins.
Can I submit a request through the website?
Yes. Complete the form, review your details and select Send Request. We’ll confirm receipt on the page and follow up using your preferred contact method.
Can I text the business number?
Yes. You can text us at 423-406-6001 about a service request. Service-related SMS consent is optional; reply STOP to opt out or HELP for assistance. See our SMS Terms of Service and Privacy Policy.